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Support Resources

In addition to the documentation in this site, use the following resources to learn more about .

Submit a Support Ticket

If you experience an issue with , send an email to support@landing.ai. To help us troubleshoot your issue, include this information in your email:
  • The email address for your account, found in your profile page
  • The document you were processing when the issue occurred
  • The processing method you were using when the issue occurred:
    • API call: Include your script or command.
    • Library: Include your script and the library version.
    • Playground: Include the link to the results. To get this, click the Share Results icon in the top right corner of the page and enable sharing. Share Results

Delete Account

To delete your account, send an email with your request to support@landing.ai. Use the email address you used to sign up for .