> ## Documentation Index
> Fetch the complete documentation index at: https://landinglens.docs.landing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate and Reactivate Accounts

export const vp = 'Visual Prompting';

export const smartLabel = 'Smart Labeling';

export const productLL = 'LandingLens';

export const mi = 'Mobile Inference';

export const llsf = 'LandingLens on Snowflake';

export const companyName = 'LandingAI';

*This article applies to these versions of LandingLens:*

<table>
  <thead>
    <tr>
      <th>LandingLens</th>
      <th>LandingLens on Snowflake</th>
    </tr>
  </thead>

  <tbody>
    <tr>
      <td><span class="check-icon">✓</span></td>
      <td><span class="cross-icon">✖</span></td>
    </tr>
  </tbody>
</table>

<iframe width="560" height="315" src="https://www.youtube.com/embed/zKYpx62F4jo?&wmode=opaque&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen />

Owners and Admins can deactivate member accounts at any time. This is useful when you no longer want a member to access LandingLens. For example, if a member does not work for your organization anymore, you can deactivate their account.

<Info>If an invited user cannot find their invitation to join LandingLens in their email, you can resend it. To do this, deactivate their account, and then reactivate it.</Info>

## Deactivate Accounts

To deactivate a member account:

1. Click the **User Menu** and select **Members**.
   <img src="https://mintcdn.com/landinglens/nULG3l07sGmu7vxy/images/user_menu_members.png?fit=max&auto=format&n=nULG3l07sGmu7vxy&q=85&s=4c1a0f97dbf5d771d0426c06c34d4516" alt="user_menu_members" width="644" height="891" data-path="images/user_menu_members.png" />
2. Locate the account of the member. (You may need to search for the member to narrow down the list of users.)
3. Click the **Settings** button (vertical ellipses) and select **Deactivate Member**. The member's account is deactivated, and they can no longer access LandingLens.
   <img src="https://mintcdn.com/landinglens/e3dn6upV4NR85srT/images/members_deactivate.png?fit=max&auto=format&n=e3dn6upV4NR85srT&q=85&s=8838cd52a20fa69531e81dbb2064d061" alt="members_deactivate" width="1733" height="988" data-path="images/members_deactivate.png" />

## Reactivate Accounts

To reactivate a member account:

1. Click the **User Menu** and select **Members**.
   <img src="https://mintcdn.com/landinglens/nULG3l07sGmu7vxy/images/user_menu_members.png?fit=max&auto=format&n=nULG3l07sGmu7vxy&q=85&s=4c1a0f97dbf5d771d0426c06c34d4516" alt="user_menu_members" width="644" height="891" data-path="images/user_menu_members.png" />
2. Locate the account of the member. (You may need to search for the member to narrow down the list of users.)
3. Click the **Settings** button (vertical ellipses) and select **Activate Member**. The member can access LandingLens again.
   <img src="https://mintcdn.com/landinglens/e3dn6upV4NR85srT/images/members_reactivate.png?fit=max&auto=format&n=e3dn6upV4NR85srT&q=85&s=1d58b3df08388c2a7b3eb56a70b5a72e" alt="members_reactivate" width="1842" height="1165" data-path="images/members_reactivate.png" />
